Privacy & Security
Your privacy is important to FlyForLess.ca.
At FlyForLess.ca, providing a private and secure purchase environment is one of our top priorities. We want you to be as comfortable and at ease as possible when visiting our website. We are dedicated to protecting the privacy of those users who visit and browse our website.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
At FlyForLess.ca you always have the option of calling one of our travel experts to complete your purchase.
We Respect Your Privacy. Protecting your privacy and the confidentiality of your Personally Identifying Information has always been fundamental to the way we do business with you at FlyForLess.ca, whether over the Internet, on the telephone or in person at our office.
WHAT TYPE OF INFORMATION DO WE COLLECT?
We collect two types of information: personally identifiable information and non-personally identifiable information.
What is Personally Identifying Information?
Personally identifiable information ( PII ) is any piece of information which can potentially be used to uniquely identify, contact, or locate a single person. . This includes information like your real name, e-mail address, mailing address, phone number, credit card number, or other information that you submit to us voluntarily. We will not collect any Personally Identifiable Information from you unless you voluntarily submit such information to us. Therefore, if you do not want us to obtain any Personally Identifiable Information about you, do not voluntarily submit such information to us.
Use of Personally Identifying Information
FlyForLess.ca takes your privacy seriously and will not share your Personally identifying information without your consent. If you choose to use one of the features below, your PII will be used as follows:
You do not have to provide us with any Personally Identifiable Information to visit or browse our website. However, if you choose to withhold requested information, you may not be able to visit or view all sections of our website.
Automatic Collection of Non-Personally Identifiable Information
Information We Use
FlyForLess.ca may use the Personally Identifiable Information collected through our website primarily for such purposes as:
1. providing services and support to users;
2. advising users of travel promotions that may be of interest to them;
3. improving our website, including tailoring it to users’ preferences;
4. responding to users’ questions, inquiries, comments and instructions;
5. maintaining the security and integrity of our systems;
6. assisting law enforcement agencies to identify fraud and theft.
In general, we use the Personally Identifiable Information collected on our website to enable you to make travel reservations and other travel related online purchases. When you make a reservation or purchase online with FlyForLess.ca, we will share information about you and your purchase with the applicable travel suppliers. We will only provide the necessary information to ensure your travel arrangements are confirmed with these travel suppliers. The travel suppliers will use your credit-card information to process your ticket or reservation. We also uses the Non-Personally Identifiable Information collected automatically by our servers primarily to help us administer and improve our website.
WHEN DO WE DISCLOSE THE INFORMATION WE COLLECT?
Disclosure of Information
Laws and Legal Rights
We may also disclose your Personally Identifiable Information if we believe in good faith that we are required to do so in order to comply with any applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose Personally Identifiable Information in special circumstances when we have reason to believe that providing such information is necessary to identify, contact or bring legal action against a third party who may be violating our terms & conditions, or to protect the safety and/or security of our users, our website and/or the general public.
Third Parties Generally
We may provide to third parties information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of our website. For instance, we may provide information to third parties regarding the number of unique users who visit our website, the demographic breakdown of the registered users of our website, or the activities that visitors to our website engage in while on our website. The third parties to which we may provide this information may include potential or actual commercial partners, sponsors, licensees, researchers and other similar parties.
Sale of Business
Although you do not have to accept cookies to use our website, you may not be able to use certain resources of our website if you choose not to accept cookies. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the "Help" section of the toolbar.
Remember, FlyForLess.ca will not disclose or sell any of your personal information, including your name, address, credit-card number, shopping, or transaction history to any third party without your permission. Please be aware that our site contains links to other sites and that the privacy practices of other sites may differ from those of FlyForLess.ca. In certain situations, you may link to another site within a FlyForLess.ca frame that shows a FlyForLess.ca URL. In these cases FlyForLess.ca makes all reasonable efforts to confirm the security and privacy practices of these sites, but despite the FlyForLess.ca frame and URL, each site is responsible for its own privacy practices.
How to Contact Us
Contacting Office of the Privacy Commissioner of Canada
If you have any questions or concerns about the practice dealings of FlyForLess.ca, we would encourage you to contact the Office of the Privacy Commissioner of Canada at the following address:
Privacy Commissioner of Canada
112 Kent Street
Phone: (613) 995-8210
Fax: (613) 947-6850
UPDATED: November 12, 2011