WestJet introduces new seat selection option
July 16, 2008
WestJet today announced the introduction of a new seat selection option, which for a nominal fee, will allow guests to choose where they will be seated at the time of booking, or up to 24 hours before their flight departs.
The seat selection fee will be $10 for an aisle, middle or window seat, and $15 for seats in the coveted exit rows, which have substantially more legroom. WestJet guests will still be able to select their seat at no charge when using Web check-in or Mobile check-in within 24 hours of their flight.
“WestJet is committed to providing guests with new options to enhance their travel experience and meet their wants and needs,” said Bob Cummings, WestJet executive vice-president of guest experience and marketing. “Guests have told us they want to select their seats well in advance, rather than wait to go online 24 hours before they fly or be assigned a seat at check-in. We know that this will be very popular for families and groups who want to make sure they can sit together, especially on long flights. It’s also going to be a big hit with guests who like to stretch their legs in the emergency exit row.”